Faq
FAQs
What is your cancellation policy?
We ask that you cancel or reschedule your appointment at least 48 hours in advance so we may offer this appointment time to someone else.
Do you take insurance ?
No. We are a self-pay practice, offering our patients thorough and personalized healthcare without the constraints imposed by health insurance limitations and regulations.
Do you offer in office visits ?
No. We are a telemedicine practice. This offers you convenient scheduling from the comfort of your home, reduced costs and faster access to care.
What is included in the initial consultation?
All initial consultations are free. During your initial consultation, we will discuss your health history, goals, explain our treatment programs, and answer any questions you may have. Lab work will be ordered, and a follow up consultation will be scheduled to review your lab work results and discuss treatment options. If you have recent lab work that includes what we need, you can provide this to us and you may not need extra blood work.
How do I receive the medication and supplies?
If you are a candidate for a treatment program, a prescription will be sent to a compounding pharmacy. The medication and supplies will be shipped directly to you. We will provide you with instructions on dosing and injecting the medication. If you’d like we will schedule a free telehealth visit for your first injection to walk you through the dosing and injection. You can also contact us with any questions.
Do you offer nutritional and exercise guidance?
Yes. We will provide a suggested dietary and exercise regimen specific to your type of treatment and individual needs. You will see results faster and feel better when you incorporate good nutrition and exercise into your treatment program.
How long until I see results?
*BHRT: Benefits are noticed almost immediately. Improvements in sleep, decreased hot flashes and night sweats usually occur within the first week of treatment. Additional benefits are usually seen within the first month of treatment.
*TRT: Benefits occur in steps over a 6-month period. Between months 1-4, you will experience physical and sexual improvement. Between months 6-12, you will experience consistency of well-being.
*Medical Weight Loss: Results will vary. Some patients experience immediate weight loss and appetite suppression, while others find that it can take longer (usually by the 3rd week).
What if I am currently being treated by another provider? Can I begin treatment with you?
Yes, this happens quite often. We can review your current labs, and if needed order new ones. We will create a treatment plan to make sure you reach your optimal levels.
How much does it cost ?
Initial consultations (30 minutes) are always free. Please see each service page for pricing.
What if I don’t like needles ?
Most of our medications are prescribed as subcutaneous injections. These are very small needles and are almost completely painless. However, if you have a needle phobia, there are oral and topical alternatives.
Do you treat minors ?
What is Peptide Therapy? What are Peptides?
Peptides are branched chains of amino acids. They have been shown to be very beneficial for weight loss, repair and recovery, and wellness and immunity. Peptides can be used by themselves or as a great addition to medical weight loss and testosterone therapy treatment. Please go to our Peptide page for more information.
Can I contact my provider if I have any questions without having to schedule an appointment?
Yes. You can text, email, or call us and we will do our best to have a provider available to speak with you. If one is not available right away, we will make sure to contact you as soon as possible. Our goal is to be there for you when you need us.
FAQs
Do you take insurance ?
No. We are a self-pay practice, offering our patients thorough and personalized healthcare without the constraints imposed by health insurance limitations and regulations.
Do you offer in office visits ?
No. We are a telemedicine practice. This offers you convenient scheduling from the comfort of your home, reduced costs and faster access to care.
What is your cancellation policy ?
Appointments must be cancelled at least 24 hours before your appointment time to avoid the cancellation fee.
What is included in the initial visit ?
During your initial visit, you and your healthcare provider will discuss your health history, goals and answer any questions you may have. If you choose to proceed with treatment, lab work will be ordered and a follow up visit will be scheduled to review results and discuss treatment options.
Do I need lab work if I just had it done ?
How much does it cost ?
How will I receive my medication
What if I don’t like needles
Do you treat minors?
We treat patients 18 and over.
Are the medications safe?
Yes. We only work with US based compounding pharmacies licensed by the Board of Pharmacy.